Yes, for clients who prefer an outsourced ticket management process, Concierge Live offers cost-effective options which allow clients to outsource administrative ticket tasks. The Concierge Live Client Services team can manage day-to-day tasks such as inventory creation, ticket configuration and ticket delivery to ad-hoc tasks like updating user profiles, merging contact companies, updating departments, customized reporting, etc. We can also provide a custom scope of work (SOW) based on client need.
Contact support@conciergelive.com for more information.