Training
Adding Inventory
Configure Tickets
- How do I create or edit a ticket configuration template?
- How do I change management rights for tickets?
- How do I update request/shop permissions for tickets?
- Who has ticket admin permissions for tickets?
- Who should be able to request/shop for tickets?
- How do I edit attendee types options for ticket requests?
Manage Page
Requesting Tickets (ticket admin)
Managing and Processing Ticket Requests
- How to I approve a ticket request?
- What are the options for approving ticket requests?
- As a ticket admin, how do I edit attendees on an existing request?
- Can I determine if a request is for lottery tickets?
- Can I determine if a request is for business or personal use?
- How do I assign specific tickets to a request?
Ticket Delivery
Reports
Ticket Services
Setup - Setup
Setup - Customize
- What is the Setup section?
- What is the difference between the Setup and Configure sections?
- How do I whitelist Concierge Live emails?
- How do I update a company logo on an assigned ticket?
- Can Concierge Live be branded?
- Can I update the Help page with our company support information?
Setup - Requesting
- How do I determine my attendee types?
- What are examples of employee attendee types?
- How do I add and set data fields for attendee types?
- What is an attendee type?
- Can I turn off the ability for users to purchase tickets on the Concierge Live Marketplace?
- What kind of data fields does Concierge Live offer?