Concierge Live is a web-based application users access through a browser or our app. In the Setup section, ticket admin specify the email domains users can register with for their Concierge Live account.
When you (the company ticket admin) create/activate a Concierge Live account, your email domain is automatically listed as an accepted email domain. If all your employees are going to register with the your email domain, no additional action is required. If you have employees who need to register with a different email domain, you will need to list those email domains in the Setup section, under “Registrations”.
Your users register for a Concierge Live account through your company’s account (https://YOURCOMPANYNAME.conciergelive.com). As a default part of the registration process, an authentication email is sent to their email address with a link they must confirm to access Concierge Live. Once the authentication email is confirmed, the user is able to login to Concierge Live. Each user has a unique login and password for their Concierge Live account.